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    <title>thread Re: Domain email in Payments Troubleshooting</title>
    <link>https://community.squareup.com/t5/Payments-Troubleshooting/Domain-email/m-p/784249#M1345</link>
    <description>&lt;P&gt;HI&amp;nbsp;&lt;a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/579436"&gt;@OGInktherapy&lt;/a&gt;&amp;nbsp;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;DIV class="text-textStandard text-sm"&gt;First, Let's Verify Your Setup&lt;/DIV&gt;
&lt;OL&gt;
&lt;LI&gt;
&lt;P&gt;&lt;STRONG&gt;Are you using:&lt;/STRONG&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Google Workspace through Square?&lt;/LI&gt;
&lt;LI&gt;A different email provider?&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;
&lt;P&gt;&lt;STRONG&gt;Domain Status&lt;/STRONG&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Is this a new domain purchased through Square?&lt;/LI&gt;
&lt;LI&gt;Did you transfer an existing domain?&lt;/LI&gt;
&lt;LI&gt;Are you connecting to a domain from another provider?&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;DIV class="text-textStandard text-sm"&gt;Common Issues &amp;amp; Solutions&lt;/DIV&gt;
&lt;OL&gt;
&lt;LI&gt;&lt;STRONG&gt;DNS Records&lt;/STRONG&gt;
&lt;UL&gt;
&lt;LI&gt;Missing or incorrect DNS records&lt;/LI&gt;
&lt;LI&gt;MX records not properly configured&lt;/LI&gt;
&lt;LI&gt;Incorrect verification records&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;Verification Problems&lt;/STRONG&gt;
&lt;UL&gt;
&lt;LI&gt;Domain ownership verification pending&lt;/LI&gt;
&lt;LI&gt;TXT records not propagated&lt;/LI&gt;
&lt;LI&gt;Incorrect configuration settings&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;DIV class="text-textStandard text-sm"&gt;Step-by-Step Troubleshooting&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Square Dashboard&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Website&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Domains&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Verify Status&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;
&lt;DIV class="text-textStandard text-sm"&gt;Quick Tips&lt;/DIV&gt;
&lt;UL&gt;
&lt;LI&gt;Clear your browser cache&lt;/LI&gt;
&lt;LI&gt;Try using incognito/private browsing&lt;/LI&gt;
&lt;LI&gt;Check if your domain registration is current&lt;/LI&gt;
&lt;LI&gt;Verify SSL certificate status&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Ultimately, we need the answers to the following questions to help pinpoint the issue&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you please share:&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Which email service are you trying to connect?&lt;/LI&gt;
&lt;LI&gt;Where did you purchase your domain?&lt;/LI&gt;
&lt;LI&gt;Are you seeing any specific error messages?&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;</description>
    <pubDate>Tue, 18 Mar 2025 17:35:29 GMT</pubDate>
    <dc:creator>Summer2024</dc:creator>
    <dc:date>2025-03-18T17:35:29Z</dc:date>
    <item>
      <title>Domain email</title>
      <link>https://community.squareup.com/t5/Payments-Troubleshooting/Domain-email/m-p/782636#M1343</link>
      <description>&lt;P&gt;I’m having trouble connecting my business email to the domain&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 20 Sep 2025 06:52:48 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Payments-Troubleshooting/Domain-email/m-p/782636#M1343</guid>
      <dc:creator>OGInktherapy</dc:creator>
      <dc:date>2025-09-20T06:52:48Z</dc:date>
    </item>
    <item>
      <title>Re: Domain email</title>
      <link>https://community.squareup.com/t5/Payments-Troubleshooting/Domain-email/m-p/782639#M1344</link>
      <description>&lt;P&gt;Hi there&amp;nbsp;&lt;a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/579436"&gt;@OGInktherapy&lt;/a&gt;. &amp;nbsp;You’ve given us no specifics, nothing to go on. &amp;nbsp;There could be dozens of issues you are having and we shouldn’t need to guess which one(s) apply to you. &amp;nbsp;Can you please finish your post and explain exactly what your trouble is? &amp;nbsp;Maybe even with a few screen shots? &amp;nbsp;Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 11 Mar 2025 12:24:59 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Payments-Troubleshooting/Domain-email/m-p/782639#M1344</guid>
      <dc:creator>TheRealChipA</dc:creator>
      <dc:date>2025-03-11T12:24:59Z</dc:date>
    </item>
    <item>
      <title>Re: Domain email</title>
      <link>https://community.squareup.com/t5/Payments-Troubleshooting/Domain-email/m-p/784249#M1345</link>
      <description>&lt;P&gt;HI&amp;nbsp;&lt;a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/579436"&gt;@OGInktherapy&lt;/a&gt;&amp;nbsp;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;DIV class="text-textStandard text-sm"&gt;First, Let's Verify Your Setup&lt;/DIV&gt;
&lt;OL&gt;
&lt;LI&gt;
&lt;P&gt;&lt;STRONG&gt;Are you using:&lt;/STRONG&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Google Workspace through Square?&lt;/LI&gt;
&lt;LI&gt;A different email provider?&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;
&lt;P&gt;&lt;STRONG&gt;Domain Status&lt;/STRONG&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Is this a new domain purchased through Square?&lt;/LI&gt;
&lt;LI&gt;Did you transfer an existing domain?&lt;/LI&gt;
&lt;LI&gt;Are you connecting to a domain from another provider?&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;DIV class="text-textStandard text-sm"&gt;Common Issues &amp;amp; Solutions&lt;/DIV&gt;
&lt;OL&gt;
&lt;LI&gt;&lt;STRONG&gt;DNS Records&lt;/STRONG&gt;
&lt;UL&gt;
&lt;LI&gt;Missing or incorrect DNS records&lt;/LI&gt;
&lt;LI&gt;MX records not properly configured&lt;/LI&gt;
&lt;LI&gt;Incorrect verification records&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;Verification Problems&lt;/STRONG&gt;
&lt;UL&gt;
&lt;LI&gt;Domain ownership verification pending&lt;/LI&gt;
&lt;LI&gt;TXT records not propagated&lt;/LI&gt;
&lt;LI&gt;Incorrect configuration settings&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;DIV class="text-textStandard text-sm"&gt;Step-by-Step Troubleshooting&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Square Dashboard&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Website&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Domains&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;→Verify Status&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="text-textStandard text-sm"&gt;
&lt;DIV class="text-textStandard text-sm"&gt;Quick Tips&lt;/DIV&gt;
&lt;UL&gt;
&lt;LI&gt;Clear your browser cache&lt;/LI&gt;
&lt;LI&gt;Try using incognito/private browsing&lt;/LI&gt;
&lt;LI&gt;Check if your domain registration is current&lt;/LI&gt;
&lt;LI&gt;Verify SSL certificate status&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Ultimately, we need the answers to the following questions to help pinpoint the issue&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you please share:&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Which email service are you trying to connect?&lt;/LI&gt;
&lt;LI&gt;Where did you purchase your domain?&lt;/LI&gt;
&lt;LI&gt;Are you seeing any specific error messages?&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;/DIV&gt;</description>
      <pubDate>Tue, 18 Mar 2025 17:35:29 GMT</pubDate>
      <guid>https://community.squareup.com/t5/Payments-Troubleshooting/Domain-email/m-p/784249#M1345</guid>
      <dc:creator>Summer2024</dc:creator>
      <dc:date>2025-03-18T17:35:29Z</dc:date>
    </item>
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