square not connecting to net. cannot process payments

BRT — Sat, 20 Sep 2025 11:07:47 GMT

Square is offline. Will not process sales. uninstalled and reinstalled without any change.

Re: square not connecting to net. cannot process payments

Candlestore — Thu, 27 Jan 2022 01:40:26 GMT

@BRT ;

What device are you using to connect to the net? Android, Apple, Terminal, Register, other?

I have a Samsung S20FE and for some reason when I am using the WiFi, Square shows as Offline.

I turn my WiFi off and use the cell tower and everything is fine. This just started a week or 2 ago.

Since for payments I use 2 Ipads, I have not noticed exactly when this started on my Samsung Cell phones.

If you are using a device that can connect to a cell tower try turning off your Wifi and connecting to Square.

I am not sure what the difference is but I have had a few updates.... Square, Samsung and Cell carrier and have no idea which one has caused this to happen.

thread square not connecting to net. cannot process payments in Payments Troubleshooting

square not connecting to net. cannot process payments

Re: square not connecting to net. cannot process payments