Open invoices not showing on sales reports

GregMuir — Sat, 20 Sep 2025 11:06:02 GMT

Yes, I know by design the open invoices aren't supposed to show, only closed ones. This is not how account is supposed to work -- AR counts as sales and should be on the sales report -- but whatever.

I need to see the items on the open invoices and then I can just put together a single report for our people to take a look at. Unfortunately, there doesn't appear to be much I can do to customize invoice reporting.

Is there a way to get that information out of the system?

Re: Open invoices not showing on sales reports

JJ_ — Sat, 05 Feb 2022 23:49:19 GMT

Hello

This would be considered a feature request at this time, @GregMuir because open tickets or invoices have not been settled and could be canceled in some cases so we do not make reporting adjustments until they are settled.

I will go ahead and pass this one over to our product team for their visibility and consideration.

thread Open invoices not showing on sales reports in Payments Troubleshooting

Open invoices not showing on sales reports

Re: Open invoices not showing on sales reports