thread Store Hours Still Won't Update in Payments Troubleshooting

Store Hours Still Won't Update

janerisk — Sat, 20 Sep 2025 11:05:13 GMT

I have searched all of the help issues regarding hours updating on this community and none of them work.

Is there a live person to talk to on square to get a resolution?

I'm new to square and so far, it seems glitchy and inconsistent.

Re: Store Hours Still Won't Update

Kassi_ — Tue, 08 Feb 2022 21:22:59 GMT

Welcome back to the Community, @janerisk -

Sorry to hear about your experience with your Square system so far.

It sounds like you've tried to dig up an answer for your issue with your business hours, so I am going to give you the contact information for our CS Team: 1-855-700-6000.

I recommend reaching out to them over the phone, so they can look deeper into this issue in real time.

Please let me know if you have any other questions.

Re: Store Hours Still Won't Update

koh — Fri, 04 Mar 2022 21:22:28 GMT

updated my retail hour in the dashboard wont update on the web page, saying were open hours that we are not. Had to add hours to overview text and turn hours function off.