https://community.squareup.com/t5/Payments-Troubleshooting/Square-message-syncing-problem-due-to-inactive-location/m-p/341069#M12924 <P>When I start a messaging conversation with a customer on my laptop from the Square dashboard the message originates from an old, inactive location (PCS Etsy).</P><P>&nbsp;</P><P>As a result the messages will not sync with the Square apps that are connected to my current, active location (PATINACREEK).</P><P>&nbsp;</P><P>I only have one active location on Square and the dashboard on my laptop set to it (PATINACREEK).</P><P>&nbsp;</P><P>There is no way to delete the old, inactive location (PCS Etsy).</P><P>&nbsp;</P><P>Is there any way to change with default location the messages on my laptop originate from so that they sync with the Square Apps on my devices?</P> Sat, 20 Sep 2025 11:03:51 GMT patinacreek 2025-09-20T11:03:51Z https://community.squareup.com/t5/Payments-Troubleshooting/Square-message-syncing-problem-due-to-inactive-location/m-p/341069#M12924 <P>When I start a messaging conversation with a customer on my laptop from the Square dashboard the message originates from an old, inactive location (PCS Etsy).</P><P>&nbsp;</P><P>As a result the messages will not sync with the Square apps that are connected to my current, active location (PATINACREEK).</P><P>&nbsp;</P><P>I only have one active location on Square and the dashboard on my laptop set to it (PATINACREEK).</P><P>&nbsp;</P><P>There is no way to delete the old, inactive location (PCS Etsy).</P><P>&nbsp;</P><P>Is there any way to change with default location the messages on my laptop originate from so that they sync with the Square Apps on my devices?</P> Sat, 20 Sep 2025 11:03:51 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Square-message-syncing-problem-due-to-inactive-location/m-p/341069#M12924 patinacreek 2025-09-20T11:03:51Z