thread Re: Difficulties with the Online/Items/Site Items search function in Payments Troubleshooting

Difficulties with the Online/Items/Site Items search function

wishinpg — Sat, 20 Sep 2025 11:01:57 GMT

The past couple of days, we have been experiencing annoying delays when trying to search for anything within the search function under Online/Items/Site Items. We can only enter one letter or number at a time having to pause in-between while the site refreshes. Is there anything we can do to fix this?

Re: Difficulties with the Online/Items/Site Items search function

DinaLRosenberg — Tue, 22 Feb 2022 15:40:55 GMT

This has been happening on and off for us as well when in our e-commerce back end- maybe try another internet browser

Re: Difficulties with the Online/Items/Site Items search function

JJ_ — Tue, 22 Feb 2022 15:45:10 GMT

If this situation continues to happen after switching browsers and clearing cache and cookies I would recommend reaching out to our support team so they can investigate what could be the root cause @wishinpg and @DinaLRosenberg.