thread Re: Why have my uploaded photos and item options are missing from website in Payments Troubleshooting

Why have my uploaded photos and item options are missing from website

Cpassetto — Sat, 20 Sep 2025 11:00:48 GMT

I spent all morning constantly trying to reload and upload photos of items I sell. They have disappeared on most of my mugs and the different options I had in drop down menu also disappeared and only a few of my options kept. And it also mixed up the photos that go with my various option choices. I am frustrated because I checked my computer, wifi etc and it is not on my end. It keeps saying there are errors saving online to Square and weebly. It keeps also deleting and losing my inventory numbers. I keep removing option for out of stock but it keeps adding it.

Re: Why have my uploaded photos and item options are missing from website

Cpassetto — Sun, 27 Feb 2022 19:22:48 GMT

Re: Why have my uploaded photos and item options are missing from website

frances_a — Wed, 02 Mar 2022 00:58:45 GMT

Oh no! @Cpassetto

Although I would need some more details, this does not look like typical behavior, and could be a bug.

I would recommend reaching out to our Support Team. A support rep will be able to confirm with the advanced support team if this is in fact a bug, and can escalate a ticket for further research.

Thank you.