thread Error pairing device in Payments Troubleshooting

Error pairing device

ChorusFrog — Sat, 20 Sep 2025 10:57:14 GMT

For the last couple of days I have been unable to get my card reader to pair with my android tablet. I have gone through all of the troubleshooting steps including removing and reinstalling app, forgetting device from Bluetooth, and resetting the reader, multiple times. None have worked. What next?

Re: Error pairing device

JJ_ — Tue, 15 Mar 2022 22:18:49 GMT

Hey @ChorusFrog

If you have completed all troubleshooting steps with no success, I would suggest you reach out to our support team for them to confirm your next steps. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨