thread Re: Apple pay on available as guest, not logged in in Payments Troubleshooting

Why can't my customers use apple pay to check out when signed in?

EcoAutoClean — Sat, 20 Sep 2025 06:51:23 GMT

I have a client that suggested I have Apple Pay for check out - so I freak out, go to my settings and Apple Pay is enabled - awesome! Go to my store, as a guest, go to check out, apple pay available - Perfect!!! I then sign in, go to check out and boom - no option - only credit card, cash app and after pay.

This happens on mobile device - chrome or safari and desktop too.

Thoughts? Suggestions?

Re: Apple pay on available as guest, not logged in

Summer2024 — Thu, 20 Mar 2025 13:27:59 GMT

Hi @EcoAutoClean !

This is interesting because I just tried to checkout as a guest and Apple pay wasn't available as an option...

'Just to be clear, you want everyone, guest or not, to be able to check out with Apple pay?

Re: Apple pay on available as guest, not logged in

EcoAutoClean — Thu, 20 Mar 2025 14:07:11 GMT

Correct! I logged out and continued as guest and Apple Pay was on there

Re: Apple pay on available as guest, not logged in

Summer2024 — Thu, 20 Mar 2025 14:16:58 GMT

Got it. I will keep looking at it and get it escalated to our engineers.

Re: Apple pay on available as guest, not logged in

Summer2024 — Thu, 20 Mar 2025 15:40:30 GMT

@EcoAutoClean this is the most cookie cutter suggestion but can you try unpublishing your Square Website and then republish 🤓

Re: Apple pay on available as guest, not logged in

EcoAutoClean — Thu, 20 Mar 2025 15:48:47 GMT

That sounds terrifying lol

Re: Apple pay on available as guest, not logged in

Summer2024 — Thu, 27 Mar 2025 14:21:55 GMT

Sorry it has taken me a week to get back here @EcoAutoClean - is this issue still persisting?