Help with Automated Square Marketing

coreykapanka — Sat, 20 Sep 2025 10:54:21 GMT

I'm trying to set up automated square marketing but whenever I go to start the marketing emails, it asks me to select an audience (which isn't visible) and then when I click next it gives me an error, that says "Oh no, something went wrong" and says I'm missing an audience to send it to. I attached some screenshots so to show what I'm talking about. Is this a glitch with Square or am I doing something wrong? Has anyone else experience this and fixed it? I've tried setting up in both Safari and Chrome and still no luck. Thank you!

Re: Help with Automated Square Marketing

JJ_ — Fri, 01 Apr 2022 19:58:19 GMT

Hey there @coreykapanka

If you are still facing this issue I would suggest reaching to our Marketing team when you have a moment so they can look into this matter with you in real time. Please reach out by phone when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨

thread Re: Help with Automated Square Marketing in Payments Troubleshooting

Help with Automated Square Marketing

Re: Help with Automated Square Marketing