thread Re: 404 error on online booking link in Payments Troubleshooting

404 error on online booking link

Cass22 — Sat, 20 Sep 2025 10:53:00 GMT

Hi, I'm currently getting an 404 error when trying to access my webpage through the online booking link.

https://mobility-matters.massage.square.site/

It also says hackers might be trying to take my info.

Re: 404 error on online booking link

Kassi_ — Mon, 04 Apr 2022 12:39:55 GMT

Welcome to the Community, @Cass22 -

If you think someone is trying to gain access to your account, I would recommend changing the password and adding the 2 Step Verification for added security. Please reach out to our CS Team directly if you run into any issues doing those: 1-855-700-6000.

Which browser are you using when you get the 404 error for your Online Booking site?

I will keep an eye out for your reply👀.

Re: 404 error on online booking link

Cass22 — Mon, 04 Apr 2022 12:49:00 GMT

I changed my password and such last night. Still getting error this morning in Samsung browser and chrome.

Re: 404 error on online booking link

Kassi_ — Mon, 04 Apr 2022 16:00:10 GMT

Thank you for getting that changed, @Cass22 -

As far as the 404 error you're seeing for your booking link, make sure you're copying and pasting the link directly from your Dashboard.

I was able to access your Online Booking site without seeing that error pop up.

Let me know if it's still giving you trouble.

Re: 404 error on online booking link

Cass22 — Tue, 19 Apr 2022 22:30:00 GMT

Had to call and get assistance but actually an easy fix. Some how my site address was changed when I was editing. If this happens to you, go to Online, Website, Site preferences, Customize SITE ADDRESS back to what you had it.

Re: 404 error on online booking link

LashesByPaola — Thu, 20 Oct 2022 04:56:26 GMT

Hello, I am currently having the similar problem. My website randomly stopped working and a 404 error page showed up. I have tried resetting my password and nothing tends to happen. I am able to log onto Square but not Weebly. I try logging in and hour refreshes to the same page. I will really appreciate some help!

Re: 404 error on online booking link

MayaP — Thu, 20 Oct 2022 10:32:44 GMT

Hello @LashesByPaola,

Thank you for reaching out. We are sorry you are running into some issues. We just tried going to your website and didn't have an issue. Is this still happening on your end?