https://community.squareup.com/t5/Payments-Troubleshooting/Exchanges-from-Website-Purchase/m-p/355109#M12427 <P>I have recently upgraded to Square for Retail (paid version).&nbsp; One feature I love is that I now can process exchanges where before I could only do returns.&nbsp; My issue is this.&nbsp; Last week I published my website through GoDaddy.&nbsp; They link together great, and I thought everything was working perfect.&nbsp; However, a customer needed to return one of the 3 items she bought from the website.&nbsp; Under transactions (in my square register), it was only showing a "custom amount" with her grand total instead of it being itemized so I could choose the one item to return.&nbsp; I have contacted both Square and GoDaddy and I have not gotten an answer on how to fix this.&nbsp; Can anyone help??</P> Sat, 20 Sep 2025 10:52:26 GMT RusticMagnolia 2025-09-20T10:52:26Z https://community.squareup.com/t5/Payments-Troubleshooting/Exchanges-from-Website-Purchase/m-p/355109#M12427 <P>I have recently upgraded to Square for Retail (paid version).&nbsp; One feature I love is that I now can process exchanges where before I could only do returns.&nbsp; My issue is this.&nbsp; Last week I published my website through GoDaddy.&nbsp; They link together great, and I thought everything was working perfect.&nbsp; However, a customer needed to return one of the 3 items she bought from the website.&nbsp; Under transactions (in my square register), it was only showing a "custom amount" with her grand total instead of it being itemized so I could choose the one item to return.&nbsp; I have contacted both Square and GoDaddy and I have not gotten an answer on how to fix this.&nbsp; Can anyone help??</P> Sat, 20 Sep 2025 10:52:26 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Exchanges-from-Website-Purchase/m-p/355109#M12427 RusticMagnolia 2025-09-20T10:52:26Z