Why can’t my employees log into square appointments?

Whitglass2010 — Sat, 20 Sep 2025 10:51:59 GMT

So I had the Square Appointments subscription that cost $50 a month I recently changed my subscription to the $29 a month option and now none of my employees can log into Square Appointments. I need this resolved today.

Re: Why can’t my employees log into square appointments?

LLCafe — Sat, 09 Apr 2022 14:47:11 GMT

Hi @Whitglass2010,

It looks like the only difference between the $50 and $29 plans that would affect logging in is that the $29 plan doesn't include Teams Plus. Teams Plus allows custom permissions which if custom permissions were assigned to team members might be causing the issue. I don't use appointments but Square Support can probably help out with the issue as well.

You can contact them here: https://squareup.com/help/us/en/contact?panel=FAB456B04971

thread Why can’t my employees log into square appointments? in Payments Troubleshooting

Why can’t my employees log into square appointments?

Re: Why can’t my employees log into square appointments?