thread Re: How do I fix when a product does not add to cart on a mobile phone? in Payments Troubleshooting

How do I fix when a product does not add to cart on a mobile phone?

KR_Workshop — Sat, 20 Sep 2025 10:51:52 GMT

I have published a website and everything is working on my computer but when I went on my phone to make sure the website was working I was not able to add items to cart. Today is my launch day and I would really appreciate it is you could help me as soon as possible.

Re: How do I fix when a product does not add to cart on a mobile phone?

JJ_ — Tue, 12 Apr 2022 14:27:53 GMT

Hello there @KR_Workshop

I have verified your site from my mobile device and was able to add products to the cart and proceed to checkout (did not complete checkout as this was only a test). Please let me know if you are still having the issue you mentioned.

P.S. Welcome to the Seller Community