https://community.squareup.com/t5/Payments-Troubleshooting/What-hardware-connects-a-Breckbell-scale/m-p/359472#M12235 <P>Make sure your Ipad and Square Ipad version are up to date with the newest versions.</P><P>Restart your Ipad</P><P>Reconnect your Scale</P><P>If all this does not help call support to see if they sent you the correct scale to work with your system.</P><P>&nbsp;</P><P>I see 3 different scales or connecting hardware to be sent depending on the hardware you use.</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Candlestore_0-1650660186007.png" style="width: 944px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/21479i8A854D28F01464F3/image-dimensions/944x531?v=v2" width="944" height="531" role="button" title="Candlestore_0-1650660186007.png" alt="Candlestore_0-1650660186007.png" /></span></P><P>&nbsp;</P> Fri, 22 Apr 2022 20:45:06 GMT Candlestore 2022-04-22T20:45:06Z https://community.squareup.com/t5/Payments-Troubleshooting/What-hardware-connects-a-Breckbell-scale/m-p/359387#M12234 <P>Have a new Brecknell scale in a new system (iPad) I just bought from square. I used the cables sent to me— my iPad doesn’t recognize it. What can I do?</P> Sat, 20 Sep 2025 10:48:09 GMT https://community.squareup.com/t5/Payments-Troubleshooting/What-hardware-connects-a-Breckbell-scale/m-p/359387#M12234 HillbillyVA 2025-09-20T10:48:09Z https://community.squareup.com/t5/Payments-Troubleshooting/What-hardware-connects-a-Breckbell-scale/m-p/359472#M12235 <P>Make sure your Ipad and Square Ipad version are up to date with the newest versions.</P><P>Restart your Ipad</P><P>Reconnect your Scale</P><P>If all this does not help call support to see if they sent you the correct scale to work with your system.</P><P>&nbsp;</P><P>I see 3 different scales or connecting hardware to be sent depending on the hardware you use.</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Candlestore_0-1650660186007.png" style="width: 944px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/21479i8A854D28F01464F3/image-dimensions/944x531?v=v2" width="944" height="531" role="button" title="Candlestore_0-1650660186007.png" alt="Candlestore_0-1650660186007.png" /></span></P><P>&nbsp;</P> Fri, 22 Apr 2022 20:45:06 GMT https://community.squareup.com/t5/Payments-Troubleshooting/What-hardware-connects-a-Breckbell-scale/m-p/359472#M12235 Candlestore 2022-04-22T20:45:06Z