thread Inventory Tracking Turned Off in Payments Troubleshooting

Inventory Tracking Turned Off

TheOpenEye — Sat, 20 Sep 2025 10:46:29 GMT

There was a recent visual update to square on-line. Inventory tracking has been turned off on every item in my inventory. It seems to decrement during the sale still but anything in coming I have to make a couple of clicks before I can add inventory. Is this something I can avoid? If not, how did Square come to the idea of turning this off? Does this benefit me in a way that I do not see?

Re: Inventory Tracking Turned Off

MayaP — Fri, 29 Apr 2022 21:46:08 GMT

Hi @TheOpenEye,

I am not aware of recent update where the inventory tracking has been turned off for Square Online.

Since this does seem like an account specific issue, and I am not able to look further into this on my end. Please contact the support team, at 855-700-6000 or https://squ.re/3LwClTu .

If you need any further help please let me know!

Re: Inventory Tracking Turned Off

TheOpenEye — Sun, 01 May 2022 01:23:26 GMT

I have received this type of reply in the past. When I get to the support team, they are less than helpful. I will try again. Thank you,

Re: Inventory Tracking Turned Off

smmchurch — Mon, 11 Jul 2022 17:51:01 GMT

I cannot seem to figure out how to turn off the stock for all my items, I do not want square to manage my inventory, thank you.

Re: Inventory Tracking Turned Off

Arie — Wed, 13 Jul 2022 03:06:13 GMT

Hi @smmchurch,

I noticed it's your first post, welcome to our community 👋

Navigate to the Items section > click on an item name > click on the current stock number > toggle the Tracking switch off. You can also follow these steps to make these changes in bulk.

Please let us know how you go!