https://community.squareup.com/t5/Payments-Troubleshooting/Confirmations/m-p/362623#M12105 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/292905">@Salonalma</a> Square recently rolled out the <A href="https://squareup.com/us/en/appointments/pricing" target="_blank">new subscription tiers for Square Appointments</A> that were announced back in January. I recommend making sure that you are subscribed to the correct plan. If you are on the correct plan and this issue persists, please let us know so we can get your case escalated.</P> Tue, 03 May 2022 17:29:21 GMT JJ_ 2022-05-03T17:29:21Z https://community.squareup.com/t5/Payments-Troubleshooting/Confirmations/m-p/361956#M12104 <P>None of my clients are getting text reminders of their appointments started this week! Why? I am the sole employee and none of my clients got reminders this week!&nbsp;<BR />When I want to send out the reminder it’s says “ verify the contact information for this customer is correct before trying again”&nbsp;</P><P>it says that for every single appointments. Help!!!</P> Sat, 20 Sep 2025 10:45:26 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Confirmations/m-p/361956#M12104 Salonalma 2025-09-20T10:45:26Z https://community.squareup.com/t5/Payments-Troubleshooting/Confirmations/m-p/362623#M12105 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/292905">@Salonalma</a> Square recently rolled out the <A href="https://squareup.com/us/en/appointments/pricing" target="_blank">new subscription tiers for Square Appointments</A> that were announced back in January. I recommend making sure that you are subscribed to the correct plan. If you are on the correct plan and this issue persists, please let us know so we can get your case escalated.</P> Tue, 03 May 2022 17:29:21 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Confirmations/m-p/362623#M12105 JJ_ 2022-05-03T17:29:21Z