thread Pop-up preview error in Payments Troubleshooting

Pop-up preview error

StudioFairly — Sat, 20 Sep 2025 10:37:31 GMT

I am experiencing this preview error when I am creating an announcement pop-up. How do I remove this error? Thanks

Re: Pop-up preview error

londontea — Fri, 20 May 2022 17:12:20 GMT

I'm receiving this same error. I tried clearing my cache and using a different browser, but neither of those worked. I'm contacting Square Support to find out what's going on, it must be an issue on their end.

Re: Pop-up preview error

Ria — Fri, 20 May 2022 22:36:39 GMT

Hi @StudioFairly - Thanks for bringing this to our attention.

This is the only two instances that i've saw of this issue, yours and @londontea. We have contacted our engineers to take a deeper look into the matter to get to the root of this problem right away. Once I've heard more, myself or one of my colleagues will be happy to provide you with an update or even a workaround.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨