thread Re: When printing orders from square online (desktop version) it prints only a blank page. How do I in Payments Troubleshooting

When printing orders from square online (desktop version) it prints only a blank page. How do I reso

Texastiger — Sat, 20 Sep 2025 10:36:47 GMT

When printing orders from square online (desktop version) it prints only a blank page. How do I resolve this? It does this with different printers and even when creating a PDF the file is blank

Re: When printing orders from square online (desktop version) it prints only a blank page. How do I

Abigails_stl — Wed, 25 May 2022 22:01:43 GMT

Are you just going to safari or windows navigation to print? When I do that it prints blank but if you click on the "Print Order" button in the top right of the page, it corrects the problem for me. I am using Safari on a Mac Desktop.

Re: When printing orders from square online (desktop version) it prints only a blank page. How do I

Texastiger — Wed, 25 May 2022 23:11:32 GMT

I am using the print order button from chrome on both windows and Android but it just prints a blank page. Also I have contacted square support several days ago and all they do is reassign it back and forth from general help to online help

Re: When printing orders from square online (desktop version) it prints only a blank page. How do I

Stopher — Tue, 03 Sep 2024 18:36:58 GMT

I'm having the same problem. And it's been going on for weeks. I also use Chrome.

Re: When printing orders from square online (desktop version) it prints only a blank page. How do I

Lou8 — Thu, 05 Sep 2024 10:18:06 GMT

Hi @Stopher, thanks for posting.

I was able to recreate the behavior on my end. I've escalated this to our Ecom specialist for further review, and I'll let you know once I have an update. Hang tight !

Re: When printing orders from square online (desktop version) it prints only a blank page. How do I

Lou8 — Thu, 05 Sep 2024 15:00:25 GMT

Hi @Stopher,

I just heard back from our team, and this is a known issue when using Chrome. Our engineers currently working on a fix, and I'll let you know when it's resolved.

In the meantime, you can either :

Use a different browser.
On the Order page, tick the box next to the order then select Print (see screenshot below)

I hope this helps, let me know if you have any other questions !