thread Re: Trouble updating website after new updates in Payments Troubleshooting

Trouble updating website after new updates

clscraftycorner — Sat, 20 Sep 2025 10:35:47 GMT

Since the update, I lost several categories in my dashboard and had to recreate them and assign items. I'm also not able to update my website even after hitting "publish" several times and opening up a new web browser. I'm new to using Square and just figured out how to use it all and get things running smoothly. Now everything changed and I'm struggling with all kinds of issues and can't get new items to show up on my website!

Re: Trouble updating website after new updates

Goldneye — Wed, 01 Jun 2022 17:13:56 GMT

HI, can you share a screenshot or link with an example of an item and category not appearing?

Re: Trouble updating website after new updates

clscraftycorner — Wed, 01 Jun 2022 17:30:22 GMT

I just received this error too. It kicked off sales tax on all of my items too so I'm having to go back to each one in my item inventory and add back sales tax as well as assigning categories all over again as those are missing too. The error message I'm getting is preventing me from being able to take a screenshot of my item issue.

Re: Trouble updating website after new updates

Goldneye — Wed, 01 Jun 2022 17:39:33 GMT

HI, thank you for the screenshot. Is this your store?

https://www.clscraftycornercreations.com/

When adding inventory, make adjusts within your store during the busiest time of the day there will be lag issues as your are describing.

Re: Trouble updating website after new updates

clscraftycorner — Wed, 01 Jun 2022 18:05:18 GMT

Yes it sure is. I haven't had any issues prior so didn't know. But do you know why I'm getting the error message I showed in my screenshot and why the sales tax on each item turned off as well as the categories that were assigned to each item?

Re: Trouble updating website after new updates

Goldneye — Wed, 01 Jun 2022 18:24:31 GMT

HI, this is the notification on Square right now.

Re: Trouble updating website after new updates

clscraftycorner — Wed, 01 Jun 2022 18:27:25 GMT

Ok, thank you. Hopefully it will be resolved soon so I can take care of the fixes on my website!