thread Merged My Weebly Account with Square and I Can't Access my Weebly Website to Make Changes. in Payments Troubleshooting

Merged My Weebly Account with Square and I Can't Access my Weebly Website to Make Changes.

Corner_Studios — Sat, 20 Sep 2025 10:35:33 GMT

I merged my Weebly account with Square recently and I was still given the option to edit my website through Weebly. Yet, when I logged into today, it will only let me log in through Square and I can't access my website. I need to make changes to my before next week. I can't even find my domain and I can't figure out how to get back to the Weekly site. The Dashboard only lets me start a new website from scratch through Square. I don't want to completely redesign my site. Help!

Re: Merged My Weebly Account with Square and I Can't Access my Weebly Website to Make Changes.

Goldneye — Thu, 02 Jun 2022 10:40:06 GMT

HI, Square and Weebly are one platform now. You need to contact Square Support.

You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Re: Merged My Weebly Account with Square and I Can't Access my Weebly Website to Make Changes.

keluv2sk8 — Sat, 24 Aug 2024 21:05:14 GMT

This same exact thing just happened to me. Square is of absolutely no help. They'll tell you that you lost your weebly website and now have no access to it

Re: Merged My Weebly Account with Square and I Can't Access my Weebly Website to Make Changes.

Laurie_ — Tue, 27 Aug 2024 05:06:36 GMT

Hi @keluv2sk8 👋,

I'm sorry to hear you've run into this issue while trying to edit your Weebly site.

Before we can offer further assistance, we'll need to review your Weebly account status from our side. To help our team take a closer look, could you please share your Weebly URL in your reply?