thread Re: Sales Report not showing up in Payments Troubleshooting

Sales Report not showing up

misscale — Sat, 20 Sep 2025 10:30:58 GMT

The sales reports are no longer showing up in my Square Appointments app. I made sure the app is updated but that didn't help, then uninstalled/reinstalled with no luck. Can anyone help?

Re: Sales Report not showing up

Tommer — Fri, 01 Jul 2022 13:50:01 GMT

Happens to me too. On android app - standard point of sale (not appointments app).

Report screen is empty saying no transactions, but there are transactions on the dedicated screen.

It's been going on for a few days.

Re: Sales Report not showing up

Arie — Sun, 03 Jul 2022 06:45:56 GMT

Hey @misscale @Tommer,

Thanks for writing in and bringing this to our attention! Generally, deleting and reinstalling the app is a good idea when this happens. Since you've already given this a try, I'd suggest reaching out to support to file a ticket next. Get in touch here and please let us know how you go!

Re: Sales Report not showing up

Tommer — Tue, 12 Jul 2022 16:40:03 GMT

@misscale Someone gave the solution on another thread.

Make sure it doesn't say "this device only". If it does change it to "All Devices" where you can choose the dates.

Square must have changed the default without letting us know.