thread 2 POS's aren't syncing in Payments Troubleshooting

2 POS's aren't syncing

SingleCut — Sat, 20 Sep 2025 10:30:39 GMT

We have 2 reports in our Tap Room: POS 1 & POS 2. Out of no where, they are no longer syncing. They only show the sales attributed to that device and. not "all devices". We need to print 2 separate reports as well, to get the day's total cash. How do I make both devices communicate again?

Re: 2 POS's aren't syncing

JJ_ — Mon, 04 Jul 2022 17:58:20 GMT

You are able to change the behavior of the reports by tapping on the blue date that appears on top. From there you can change whether it shows All Devices or just the individual device.

This is the date I'm referring to:

I hope this information is helpful!

P.S. Welcome to the Seller Community