thread Re: I cannot get some items to pull over to square online in Payments Troubleshooting

I cannot get some items to pull over to square online

Chubbys — Sat, 20 Sep 2025 10:30:26 GMT

I have added items that mimic my POS items to work solely for the online portal. I've checked that they are 'visible' for online, but I cannot see them to place the items in my online store. I have no idea what I'm missing. The other 70+ items worked just fine. It's literally 8 items that will not pull across from the normal square database.

Re: I cannot get some items to pull over to square online

JJ_ — Tue, 05 Jul 2022 12:52:47 GMT

Hello @Chubbys If you are still confronting this issue, I would like to take a closer look at it. Would you mind sharing a list of the items that are affected by this situation?

I'll keep an eye out for your reply!

Re: I cannot get some items to pull over to square online

Chubbys — Tue, 05 Jul 2022 17:03:29 GMT

After giving it 24 hours, and just walking away from the issue, the system finally migrated the items. There must've just been some unusual lag with the system at the time.

Thank you,

Pat O'Neil