thread Re: Verification Code at Sing in in Payments Troubleshooting

Verification Code at Sing in

kathyb8058 — Sat, 20 Sep 2025 10:26:00 GMT

I changed my password and it now asks for a verification code when I try to sign in. I'm not receiving the verification code either by text of email. So I can't sign . What do i do?

Re: Verification Code at Sing in

Ssmith34 — Sat, 30 Dec 2023 11:47:47 GMT

Did you get it fix?

Re: Verification Code at Sing in

MayaP — Sat, 30 Dec 2023 20:44:39 GMT

Hello @kathyb8058 @Ssmith34, if you guys are not receiving your verification codes check your spam/ trash folder in your email, sometimes they can get sent there. Also, make sure our Square SMS and email notifications are not blocked by your provider. If you are still having issues please reach out to support at 1-855-700-6000, squ.re/contactsqsupport. I hope this helps!