https://community.squareup.com/t5/Payments-Troubleshooting/Why-won-t-Square-save-my-updated-shipping-policy/m-p/384586#M11212 <P>Hello, I would like to remove international shipping from my shipping policy, but when I update the text and save it, it simply reverts to my old wording if I leave the website and come back. How can I fix this? It seems to be some sort of glitch?</P> Sat, 20 Sep 2025 10:24:36 GMT tinyjuniper 2025-09-20T10:24:36Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-won-t-Square-save-my-updated-shipping-policy/m-p/384586#M11212 <P>Hello, I would like to remove international shipping from my shipping policy, but when I update the text and save it, it simply reverts to my old wording if I leave the website and come back. How can I fix this? It seems to be some sort of glitch?</P> Sat, 20 Sep 2025 10:24:36 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-won-t-Square-save-my-updated-shipping-policy/m-p/384586#M11212 tinyjuniper 2025-09-20T10:24:36Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-won-t-Square-save-my-updated-shipping-policy/m-p/384915#M11213 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/463708">@tinyjuniper</a>,</P> <P>&nbsp;</P> <P><SPAN style="color:#000000;font-size:13px;">Thanks for getting in touch and welcome to our community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:#000000;font-size:13px;">I'm sorry to hear you're having trouble with your shipping settings - this definitely doesn't sound right. Which browser are you using when making changes to your shipping policy? We recommend using a supported browser, such as Google Chrome. Also, keep in mind that, if shipping is an option in your online store, you'll have to have at least a local shipping rate set up. Check out </SPAN><A href="https://squareup.com/help/us/en/article/6910-set-up-shipping-areas-and-rates-with-square-online-store" target="_blank"><SPAN style="color:#000000;font-size:13px;">this guide</SPAN></A><SPAN style="color:#000000;font-size:13px;"> if you haven't already created a new shipping rate, then give deleting your international shipping rate another try. Please let us know how you go <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Tue, 02 Aug 2022 05:44:39 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-won-t-Square-save-my-updated-shipping-policy/m-p/384915#M11213 Arie 2022-08-02T05:44:39Z