https://community.squareup.com/t5/Payments-Troubleshooting/case-number-follow-up/m-p/385074#M11188 <P>I want to follow up on case number 73056061.&nbsp;</P><P>&nbsp;</P><P>It is regarding a recuring bug that under calculates Sales Tax on singular items in the POS, against the settings. A flaw that if it continues will cause me to leave Square as it is a fundamental basic feature. A simple calculator with tax function won't mess this up.&nbsp;</P><P>&nbsp;</P><P>I was given a case number and have received absolutely no follow up. Where does one go to get resolution, as the chat bots don't recognize case numbers as thing?</P> Sat, 20 Sep 2025 10:23:57 GMT skiibum 2025-09-20T10:23:57Z https://community.squareup.com/t5/Payments-Troubleshooting/case-number-follow-up/m-p/385074#M11188 <P>I want to follow up on case number 73056061.&nbsp;</P><P>&nbsp;</P><P>It is regarding a recuring bug that under calculates Sales Tax on singular items in the POS, against the settings. A flaw that if it continues will cause me to leave Square as it is a fundamental basic feature. A simple calculator with tax function won't mess this up.&nbsp;</P><P>&nbsp;</P><P>I was given a case number and have received absolutely no follow up. Where does one go to get resolution, as the chat bots don't recognize case numbers as thing?</P> Sat, 20 Sep 2025 10:23:57 GMT https://community.squareup.com/t5/Payments-Troubleshooting/case-number-follow-up/m-p/385074#M11188 skiibum 2025-09-20T10:23:57Z