thread Square Online not accepting addresses at checkout in Payments Troubleshooting

Square Online not accepting addresses at checkout

WinterMoonGifts — Sat, 20 Sep 2025 10:23:13 GMT

In the last few days, I have had four potential customers reach out to me and tell me that the site is saying their address is not supported. I have checked and re-checked my shipping fulfillment settings, and everything is correct. This has to be an issue on squares end. Please fix this!!! I have no idea how many sales I have lost because of this!!

Re: Square Online not accepting addresses at checkout

Gold — Tue, 09 Aug 2022 12:50:25 GMT

HI, this is the error code I received.

Have you setup your Shipping Profiles?

Re: Square Online not accepting addresses at checkout

WinterMoonGifts — Tue, 09 Aug 2022 20:24:16 GMT

Hi Terri!

I just checked my shipping profile. I thought I had it set up correctly...but maybe I didn't. I had to select states! Thank you so much for giving me the push to re-check!