thread Re: squar reader with dock in Payments Troubleshooting

squar reader with dock

BaliMarle — Sat, 20 Sep 2025 10:21:08 GMT

reader died not even a year old can it be replaced

Re: squar reader with dock

Gold — Sat, 20 Aug 2022 11:23:43 GMT

HI, hopefully this Square Support page will help. The Square store.

https://squareup.com/us/en/hardware

Re: squar reader with dock

Ria — Sat, 20 Aug 2022 20:50:28 GMT

Hi @BaliMarle - Welcome back to The Seller Community, it's nice of you to return with a new inquiry 😊

Great Question.

Square warrants your Square Hardware against defects in materials and workmanship under normal use for a period of one (1) year from the shipping date. Square will replace such defective Square Hardware at no cost to you.

Click here to begin the exchange process.

I hope this helps.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

Re: squar reader with dock

BaliMarle — Sat, 20 Aug 2022 21:29:06 GMT

Thank you , I was fortunate that the little card ready was available for this weekend but overwhelmingly prefer the reader with dock for my transactions

Re: squar reader with dock

Ria — Sun, 21 Aug 2022 12:39:09 GMT

I totally understand your concern but am very relieved to hear that you did have a backup available.

Feel free to reach out if you have any other questions.