Permissions to switch locations on Square terminal

penrod — Sat, 20 Sep 2025 10:19:59 GMT

Hi,

I have a Square Terminal, and I'd like to have team members be able to switch locations within our account. When I follow instructions here, while logged in as a team member, (https://squareup.com/help/us/en/article/5580-manage-multiple-locations-with-square) I get the notice "You have no additional locations to switch to". But when I login to the Terminal as an admin, I can see the additional locations. I can sign out of the Terminal and sign back in, using a device code from the admin settings, to access an additional location, but I would prefer for team members to be able to switch locations without logging out, or at least without involving an admin.

I assume I need to update Team Permissions, presumably "Account Settings", but don't know what exactly (Pictured below)

And I assume this change will need to get propagated to the "Shared Point of Sale" access point?

Re: Permissions to switch locations on Square terminal

Gold — Wed, 31 Aug 2022 00:09:39 GMT

HI, when you log in as a Team Member, YOUR personal team member login needs to be set for multiple locations. You, AS ADMIN, needs to allow each team member access to multiple locations.

Re: Permissions to switch locations on Square terminal

penrod — Thu, 01 Sep 2022 02:06:13 GMT

Yes that helps, thank you! I didn't realize I needed to assign the team member to explicit locations.

thread Re: Permissions to switch locations on Square terminal in Payments Troubleshooting

Permissions to switch locations on Square terminal

Re: Permissions to switch locations on Square terminal

Re: Permissions to switch locations on Square terminal