https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-received-my-reader-and-the-instructions-given-don-t-pan/m-p/399489#M10667 <P>HI, here is the Square Hardware online store.&nbsp;&nbsp;</P><P>&nbsp;</P><P><A href="https://squareup.com/us/en/hardware" target="_blank">https://squareup.com/us/en/hardware</A></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 04 Oct 2022 11:38:37 GMT Gold 2022-10-04T11:38:37Z https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-received-my-reader-and-the-instructions-given-don-t-pan/m-p/399457#M10666 <P>It’s been well over 10 business days but I haven’t received my reader. The instructions given on these forums don’t result in the ability to order a new one. For example, the latest instructions which seem to have been posted a few months ago and are revised from earlier instructions, say to click on Balance then Location. Location does not appear to be an option.</P><P>&nbsp;</P><P>is there a phone number I can call for help? If not, can I have detailed, correct instructions on how to order a new reader?&nbsp;</P> Sat, 20 Sep 2025 10:13:35 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-received-my-reader-and-the-instructions-given-don-t-pan/m-p/399457#M10666 4petalpottery 2025-09-20T10:13:35Z https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-received-my-reader-and-the-instructions-given-don-t-pan/m-p/399489#M10667 <P>HI, here is the Square Hardware online store.&nbsp;&nbsp;</P><P>&nbsp;</P><P><A href="https://squareup.com/us/en/hardware" target="_blank">https://squareup.com/us/en/hardware</A></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 04 Oct 2022 11:38:37 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Haven-t-received-my-reader-and-the-instructions-given-don-t-pan/m-p/399489#M10667 Gold 2022-10-04T11:38:37Z