https://community.squareup.com/t5/Payments-Troubleshooting/Why-isnt-my-chip-reader-recognized/m-p/607601#M10547 <P>Have you gone into the app settings and clicked forget the reader in all the devices with the reader connected?</P><P>&nbsp;</P><P>Also if you use several Square Apps the reader might be fighting&nbsp;</P><P>&nbsp;</P><P>I ran on an LG phone some time ago ( replaced with a Pixel)</P><P>&nbsp;</P><P>This page might help</P><P>&nbsp;</P><P><A href="https://squareup.com/help/us/en/article/3887-devices-compatible-with-the-square-magstripe-and-chip-card-readers" target="_blank">https://squareup.com/help/us/en/article/3887-devices-compatible-with-the-square-magstripe-and-chip-card-readers</A></P> Sat, 22 Oct 2022 12:13:13 GMT Twiggy 2022-10-22T12:13:13Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-isnt-my-chip-reader-recognized/m-p/606249#M10546 <P>I have used the chip reader with my LG V60 for a couple years. Last weekend the app stopped recognizing the chip reader. The reader is connected via bluetooth, but the app shows no reader connected.</P><P>&nbsp;</P><P>I have unpaired the device from the phone, deleted and reinstalled the app, re-paired the device to no avail. Ive also tried clearing the Bluetooth cache.&nbsp;</P><P>&nbsp;</P><P>Ive tried the same steps on 2 other phones (one was identical phone and the other a Google Pixel) and have the same issue. All three phones show the device successfully paired via Bluetooth but the app continues to say "push button to connect reader"</P> Sat, 20 Sep 2025 10:11:11 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-isnt-my-chip-reader-recognized/m-p/606249#M10546 MadSoyentist 2025-09-20T10:11:11Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-isnt-my-chip-reader-recognized/m-p/607601#M10547 <P>Have you gone into the app settings and clicked forget the reader in all the devices with the reader connected?</P><P>&nbsp;</P><P>Also if you use several Square Apps the reader might be fighting&nbsp;</P><P>&nbsp;</P><P>I ran on an LG phone some time ago ( replaced with a Pixel)</P><P>&nbsp;</P><P>This page might help</P><P>&nbsp;</P><P><A href="https://squareup.com/help/us/en/article/3887-devices-compatible-with-the-square-magstripe-and-chip-card-readers" target="_blank">https://squareup.com/help/us/en/article/3887-devices-compatible-with-the-square-magstripe-and-chip-card-readers</A></P> Sat, 22 Oct 2022 12:13:13 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-isnt-my-chip-reader-recognized/m-p/607601#M10547 Twiggy 2022-10-22T12:13:13Z