https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-log-into-app-2FA-The-email-address-you-entered-is/m-p/607885#M10498 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DDECF4CA-15F2-4D92-9140-34500BDC520D.jpeg" style="width: 1284px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/33362i6001A525A5BF065C/image-size/medium?v=v2&amp;px=400" role="button" title="DDECF4CA-15F2-4D92-9140-34500BDC520D.jpeg" alt="DDECF4CA-15F2-4D92-9140-34500BDC520D.jpeg" /></span></P><P> </P><P>Don’t know why I can’t log into the app but I can log into the website.</P><P>&nbsp;</P><P>If I use the “sign in with square” option, it takes me to a page that does not redirect me back to the app, after completing the sign in. I stay on the webpage API.</P><P>&nbsp;</P><P>attached is a picture of the message I get via the app</P> Sat, 20 Sep 2025 10:09:52 GMT MattHerrera 2025-09-20T10:09:52Z https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-log-into-app-2FA-The-email-address-you-entered-is/m-p/607885#M10498 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DDECF4CA-15F2-4D92-9140-34500BDC520D.jpeg" style="width: 1284px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/33362i6001A525A5BF065C/image-size/medium?v=v2&amp;px=400" role="button" title="DDECF4CA-15F2-4D92-9140-34500BDC520D.jpeg" alt="DDECF4CA-15F2-4D92-9140-34500BDC520D.jpeg" /></span></P><P> </P><P>Don’t know why I can’t log into the app but I can log into the website.</P><P>&nbsp;</P><P>If I use the “sign in with square” option, it takes me to a page that does not redirect me back to the app, after completing the sign in. I stay on the webpage API.</P><P>&nbsp;</P><P>attached is a picture of the message I get via the app</P> Sat, 20 Sep 2025 10:09:52 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-log-into-app-2FA-The-email-address-you-entered-is/m-p/607885#M10498 MattHerrera 2025-09-20T10:09:52Z