https://community.squareup.com/t5/Payments-Troubleshooting/2-Step-Verification-NOT-WORKING/m-p/609735#M10421 <P>We are 10 year Square Retail POS users - the last 2 months the 2 step verification is not working.&nbsp; Square is no help and just sends us directions how to set up.</P><P>We are logged out on 3 computers - we are running up to date software - regardless of the computer we log in without receiving phone verification.&nbsp;</P><P>Yes its turned on in our settings.</P><P>Yes we are logged out.</P><P>Yes its on multiple computers.</P><P>Any suggestions??????&nbsp; We have had 1 occurrence of fraud 3 years ago in the amount of $35k that Square did not back us on.&nbsp; Thus we are overly concerned.</P> Sat, 20 Sep 2025 10:08:41 GMT homeandsalvage 2025-09-20T10:08:41Z https://community.squareup.com/t5/Payments-Troubleshooting/2-Step-Verification-NOT-WORKING/m-p/609735#M10421 <P>We are 10 year Square Retail POS users - the last 2 months the 2 step verification is not working.&nbsp; Square is no help and just sends us directions how to set up.</P><P>We are logged out on 3 computers - we are running up to date software - regardless of the computer we log in without receiving phone verification.&nbsp;</P><P>Yes its turned on in our settings.</P><P>Yes we are logged out.</P><P>Yes its on multiple computers.</P><P>Any suggestions??????&nbsp; We have had 1 occurrence of fraud 3 years ago in the amount of $35k that Square did not back us on.&nbsp; Thus we are overly concerned.</P> Sat, 20 Sep 2025 10:08:41 GMT https://community.squareup.com/t5/Payments-Troubleshooting/2-Step-Verification-NOT-WORKING/m-p/609735#M10421 homeandsalvage 2025-09-20T10:08:41Z https://community.squareup.com/t5/Payments-Troubleshooting/2-Step-Verification-NOT-WORKING/m-p/613475#M10422 <P>Hello,&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/337444">@homeandsalvage</a>&nbsp;<SPAN>- <span class="lia-unicode-emoji" title=":star:">⭐</span>️ Welcome back to the Seller Community!&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>We would be happy to look into this with you. What kind of error are you receiving on your end. Can you send us a screenshot of what you are seeing? This may be an account specific issue that needs further review. In the meantime, we will continue to gather more details on the issue.&nbsp;</SPAN></P> <P>&nbsp;</P> <P><SPAN>We will be on the lookout for your reply.&nbsp;</SPAN></P> Wed, 02 Nov 2022 19:19:27 GMT https://community.squareup.com/t5/Payments-Troubleshooting/2-Step-Verification-NOT-WORKING/m-p/613475#M10422 sayra 2022-11-02T19:19:27Z