thread Re: Weebly website cannot be accessed in Payments Troubleshooting

Weebly website cannot be accessed

calpolyhyperloo — Sat, 20 Sep 2025 10:04:33 GMT

Hi there, for the last couple months my club's website calpolyhyperloop.com is often not opening and instead displays the following error message on Chrome:

This site can’t be reached

Check if there is a typo in calpolyhyperloop.com.

DNS_PROBE_FINISHED_NXDOMAIN

And the following error on Safari:

Safari Can't Find the Server

Safari can't open the page "https://www.calpolyhyperloop.com" because Safari can't

find the server "www.calpolyhyperloop.com".

Additionally, my website has SSL enabled so I don't believe that this error is due to a lack of SSL. The website cannot be accessed across multiple browsers, computers and internet providers.

Every so often the website can be accessed, but that is an incredibly rare occurrence. I'm hoping someone may have an idea as to how to solve this error. Thank you!

Re: Weebly website cannot be accessed

HC_Charlie — Wed, 16 Nov 2022 19:45:53 GMT

Hello @calpolyhyperloo thanks for your post. I'm sorry you're having trouble accessing your website. I tried your link in both Firefox and Chrome on a Mac, and I was taken directly to your website. I didn't have any trouble accessing your website. Have you tried emptying your cache or resetting your browsers? I'm sorry I don't have any troubleshooting beyond that suggestion, but I was able to see your website.

Re: Weebly website cannot be accessed

sayra — Wed, 16 Nov 2022 19:54:35 GMT

Hello, @calpolyhyperloo - Welcome to the Seller Community!

We'd love to help you look into this. Can you please provide us with more details. Who is your internet provider? What country and state are you located in?

This may be linked to a known issue. We will be on the lookout for your reply.

Re: Weebly website cannot be accessed

calpolyhyperloo — Thu, 17 Nov 2022 01:09:45 GMT

Thank you so much. It appears that I (along with other members of my club) cannot access the website most-likely due to some error in our schools wifi. Using other wifi networks and cellular data gives access to the website, which is why I believe the issue traces to the college's internet. I'll try to think of some ways around this error. Thank you again!

Re: Weebly website cannot be accessed

sayra — Thu, 17 Nov 2022 01:18:03 GMT

@calpolyhyperloo - Happy to hear you found the root cause of the issue. Will keep this in mind in case we ever run into the same thing with another seller. Your feedback is useful and appreciated.

Let us know if we can help with anything else.