Unable to save DNS changes to verify Google Workspace email

UserAccount223 — Sat, 20 Sep 2025 06:47:42 GMT

I can't get any DNS records to save, TXT or CNAME, in order to verify ownership for Gworkspace trial. I acquired my domain through square. I have two domains and two websites. Attempting to verify one of the domains for one of the websites.

From the square online side it just lets me click save but doesn't actually add anything.

At some point I got into the weebly.com domain management side of things that appeared to allow more manual control. Saving the records there gave a generic error message about unable to save the changes.

I've seen the 12/24 thread about this issue and it didn't seem to go anywhere.

How does one fix this?

Re: Unable to save DNS changes to verify Google Workspace email

rtfulk — Tue, 22 Apr 2025 03:58:31 GMT

@UserAccount223 Welcome to the community.

Square/Weebly has had ongoing issues with DNS propagation and editing. In some cases, contacting Square Support is the only fix. Tell them:

I am trying to verify my domain ownership for a Google Workspace trial by adding a TXT (or CNAME) record. My domain is registered through Square/Weebly, and I'm following the steps under Website > Domains > DNS Settings.

However, every time I enter the record and click Save, nothing happens or the change doesn’t stick. I’ve tried multiple browsers and incognito mode with no success. I need to verify ownership for Google as soon as possible.

Could you please check the backend for my domain and help me save the following record?

Record Type: TXT
Host/Name: @
Value: google-site-verification=XXXXXXXXXXXXXXX (Replace with your actual value)
TTL: 3600

Or if using CNAME:
Record Type: CNAME
Host/Name: googleXXXXXXXXXXXX
Value: google.com

Thank you for your help—this is time-sensitive and holding up my Google Workspace setup.

Another thing have you tried multiple times to save your DNS changes? If so try doing it in Incognito Mode or a different browser. Square’s DNS panel is known to glitch sometimes, especially after timeouts or cookies build up.

thread Unable to save DNS changes to verify Google Workspace email in Payments Troubleshooting

Unable to save DNS changes to verify Google Workspace email

Re: Unable to save DNS changes to verify Google Workspace email