thread Re: Can I have separate Loyalty programs for different locations? in Orders, Menu Items, Catalog & Fulfilment

Can I have separate Loyalty programs for different locations?

LeanNation — Sat, 20 Sep 2025 12:47:58 GMT

The title of this post has been edited from its original: "Loyality Program".

I have multiple locations and I would like to have separate offers.

For example

Location 1 - Each time you spend 7 bucks you earn a star, when you earn 5 stars you are awarded a free protein shake.

I took a partner on another location and he wants different terms

Location 2 - Each time you spend 7 bucks you earn a star, when you earn 10 stars you are awarded a free protein shake.

Is there a way to manage this?? It looks like any changes I make not are global across all locations in my account.

Thank you

Re: Can I have separate Loyalty programs for different locations?

nika — Fri, 31 Jul 2020 12:58:05 GMT

Welcome to the Seller Community @LeanNation!

Any Loyalty program you set up through your master account will be the same program used across multiple locations. If you want to have a completely different loyalty program set up with another location, you'd have to create a brand new account for that particular location. That way, they'd be able to have their own program.

Sorry for the hassle this probably causes for your particular situation.

Re: Can I have separate Loyalty programs for different locations?

sodanerdy — Thu, 01 Apr 2021 21:57:29 GMT

Just a quick follow up to this topic, @nika. I have two locations, but due to overhead costs and market, I have a built duplicate items for each location and assigned different pricing, based on location. With this in mind, can items be redeemed only based on where the items is available for sale? For example: Both locations sell the same drink, but the duplicate items are set for only one location. So when a customer comes to redeem points, they can only redeem products for the location that they are at? I hope this makes sense.

Re: Can I have separate Loyalty programs for different locations?

nika — Sat, 03 Apr 2021 18:47:47 GMT

@sodanerdy So for your example, you'd have one drink available to be redeemed at one location and NOT the other?