Square POS Echanges

Fifteen25 — Sat, 20 Sep 2025 12:46:05 GMT

Why can't I perform an exchange? Is it an option that I'm just overlooking?

THIS IS EXTREMELY FRUSTRATING AND TIME CONSUMING!

Re: Square POS Echanges

JustinC — Tue, 04 Aug 2020 18:42:25 GMT

If you're subscribed to Square for Retail, open the app:

Tap Transactions from the navigation bar.
Search the receipt number or full credit card number to find the transaction.
Tap the transaction to refund > Return or Exchange.
Select item(s) to restock or Skip this step > tap Next.
You can either issue a refund or search your item library to add additional items to the cart. The cart amount will automatically reflect the difference between the original and replacement items.

I hope this helps! @Fifteen25