thread Re: Check out Problems in Orders, Menu Items, Catalog & Fulfilment

Check out Problems

tiwelsh — Sat, 20 Sep 2025 12:44:55 GMT

Someone is trying to buy some of our items, but it keeps saying the items requested is no longer available for the location. She is trying to use PayPal. It worked fine for other people who ordered. I don't want to miss out on a sale.

Re: Check out Problems

JustinC — Wed, 12 Aug 2020 15:43:06 GMT

@tiwelsh Sorry to hear that. Totally understand you don't want to lose a sale - hopefully we didn't find your post too late.

Sounds like your items are out of stock. Have you checked the inventory levels and replenished them?

Re: Check out Problems

tiwelsh — Wed, 12 Aug 2020 20:47:54 GMT

The item were not out of stock.

Re: Check out Problems

JustinC — Thu, 13 Aug 2020 14:34:38 GMT

Gotcha! I suggest giving CS a holler so they can dive into your account settings and spot the problem.

@tiwelsh