thread Re: No option to print a receipt after last update in Orders, Menu Items, Catalog & Fulfilment

No option to print a receipt after last update

3031cloverville — Sat, 20 Sep 2025 12:42:43 GMT

After the last update we are longer able to print a physical receipt! This has never happened before. Only options available are email, text and no reciept. I already went into the settings and found no help there. This is a huge issue for our cutsomers. Please resolve.

Re: No option to print a receipt after last update

pessosices — Mon, 17 Aug 2020 16:19:33 GMT

Hey @3031cloverville

@You might just need to reconnect your printer.

On your POS go to settings, printer, and check the settings there and see if you need to redo the printer station

Re: No option to print a receipt after last update

RCPLibrary — Mon, 17 Aug 2020 20:48:07 GMT

We're having the same problem, but we can't reconnect the printer, either.

Re: No option to print a receipt after last update

JustinC — Tue, 18 Aug 2020 17:37:18 GMT

Hey @RCPLibrary does your printer show up in the available printers when trying to connect?

Is your printer USB or Ethernet?