thread Re: Can't edit address for Online Store? in Orders, Menu Items, Catalog & Fulfilment

Can't edit address for Online Store?

JamesP68 — Sat, 20 Sep 2025 12:40:06 GMT

We are trying to update our address on Weebly and it won’t allow me to change from old address

Re: Weebly website

isabelle — Sun, 23 Aug 2020 16:17:33 GMT

What error message are you getting?

Are you trying to edit it from Square Dashboard > Online > Settings > General? You should be able to select edit and adjust the address.

Re: Can't edit address for Online Store?

karrifeeney — Sat, 05 Sep 2020 18:41:40 GMT

I am having the same problem...

Items that I have created for my store are "unavailable". I created new items for a new site in square, I have toggled the "mark newly imported item as unavailable" to off. There is an issue with not being able to edit my address in Square, Settings, General. And I also have 2 locations. So I feel like the problem is that the items are unavailable because the pick up location address is not correct, and I can't edit the address, I can edit the name, email, and phone number, but when I put the cursor in the physical address, it won't let me type at all (in Square, Settings, General).

Re: Can't edit address for Online Store?

AshleyK — Mon, 07 Sep 2020 14:07:06 GMT

@karrifeeney if you edit the address under Account & Settings > Location on the Square Dashboard (not the Online Dashboard), does the address update on the pickup location?

Re: Can't edit address for Online Store?

karrifeeney — Fri, 11 Sep 2020 14:47:52 GMT

I was using Safari to log into squareup.com and trying to edit my business address, switched to Chrome and I could edit each text box. Simple fix, but frustrating.

Re: Can't edit address for Online Store?

photobangbang — Mon, 15 Apr 2024 16:43:21 GMT

No! My city changed the name of my street from Karen to Liberace. I have the updated address in my settings, but when I am in the store, the name is still Karen. If I want to change it, I am taken to the settings page where the street name is already updated to Liberace.

I can change everything manually, but then it resets all my operating hours as well, and I have to do it page by page. Just kinda annoying and confusing.

Re: Can't edit address for Online Store?

Kassi_ — Tue, 16 Apr 2024 18:21:13 GMT

Hey there, @photobangbang -

Just to make sure we're on the same page, you changed the address information in your Online Store settings - correct?

After you changed that, did you re-publish the site? Normally, this will reflect changes like that.

Please let me know if that doesn't do the trick and you're still having issues. I am happy to circle back!