thread My Square Terminal won't turn on in Orders, Menu Items, Catalog & Fulfilment

My Square Terminal won't turn on

gwynneholcombe — Sat, 20 Sep 2025 12:24:07 GMT

Hi, I have been charging and resetting and still I only have the blinking Square icon on the screen. The terminal won't turn on. Does anyone have a suggestion?

Thank You

Re: My Square Terminal won't turn on

sayra — Tue, 29 Sep 2020 22:43:18 GMT

Hello @Skoutariotis.

Sorry to hear you are having issues with your Square Terminal. Please take a look at these troubleshooting steps. I also suggest contacting our Customer Support Team here so one of our Terminal Specialists can troubleshoot your device in depth.

Let me know if you have any other questions.

Re: My Square Terminal won't turn on

gwynneholcombe — Wed, 07 Oct 2020 22:33:59 GMT

I contacted Tech Help. They determined my unit was a dud. I activated the warranty, returned my dud and was sent a new unit. The customer care was top notch. Thank you so much