thread Re: tax in Orders, Menu Items, Catalog & Fulfilment

tax

Mushroomjesus — Sat, 20 Sep 2025 12:23:14 GMT

Taxs are enabled and we've provided out Ein. Checkout shows taxs on a seperate line but doesend add it to the final price and says taxs included. How do I fix this.
Thanks

Re: tax

Kassi_ — Thu, 01 Oct 2020 17:02:05 GMT

Hi there, @Mushroomjesus -

So sorry you're having issues with the taxes. Double check the settings on the Taxes to make sure it's being applied to the transaction and not just included in the item price.

Also, make sure the items you wish to be tax have been added to that tax.

Please let me know if that doesn't do the trick.

Re: tax

Mushroomjesus — Thu, 01 Oct 2020 19:59:23 GMT

I think that fixed the issue. Is there a way to check out a product to test it?

Thanks 👍

Re: tax

Kassi_ — Thu, 01 Oct 2020 20:20:00 GMT

@Mushroomjesus -

There is an option to do a test transaction, but keep in mind - you cannot delete it. Some sellers will do a test payment for $1 and then refund it.

Another option - would be to go to your Virtual Terminal on your Dashboard, add items, and you don't have to follow through with the payment. You will be able to see the taxes populate.

If you're still having issues with the taxes, please send over a reply!

Re: tax

Mushroomjesus — Fri, 02 Oct 2020 01:43:28 GMT

here's an image. Should I check the other option in the tax section?

Re: tax

Kassi_ — Fri, 02 Oct 2020 13:29:46 GMT

@Mushroomjesus -

It sounds like one of the settings of your tax is "included in the price" instead of "add to item price", so that's why you're still not seeing it.

Go ahead and make that change, then do another test payment and you will see the tax on your payment.

Re: tax

Mushroomjesus — Fri, 02 Oct 2020 17:30:13 GMT

I just had to do a manual charge. I do believe it's working. Thanks for the help.

✌️✌️☺️☺️

Re: tax

Kassi_ — Fri, 02 Oct 2020 18:11:45 GMT

@Mushroomjesus

You're welcome! Happy to hear it's working correctly for you.