Fees

East10Laundry — Sat, 20 Sep 2025 12:21:44 GMT

Is there a way using invoices I don’t pass in the fee to a customer trying to pay online? Normally we absorb the fee for credit but I can’t seem to get it off my invoices for the customer to pay. 🤷‍♀️

Re: Fees

Kassi_ — Mon, 05 Oct 2020 16:45:44 GMT

Hey there, @East10Laundry -

Thank you for posting in the Community and Welcome!

I can give you some insight on how other sellers I've spoken with handled a similar situation. Essentially, you have two options. To preface this - you should speak with a tax professional on permitted surcharges, so you are on the right track.

Option 1 is to create a tax that you can add to the invoice whenever it is created. This would allow the tax to be automatically calculated by percentage or if you have a set amount.

Option 2 is to create an item as a surcharge to add to those invoices. Similar to the tax option - you can set a certain amount to charge when you add it to the invoice.

Take a look at both of these and please let me know if you have any other questions.

thread Fees in Orders, Menu Items, Catalog & Fulfilment

Fees

Re: Fees