thread How would you set up items with different sayings in Orders, Menu Items, Catalog & Fulfilment

How would you set up items with different sayings

bbutler222 — Sat, 20 Sep 2025 12:21:39 GMT

I have to admit that I've been confused about this from the start. I have a retail area of my ice cream store and I've never been able to figure out how to list the items in square. For instance, I have several funny candles so I added the sayings as options. If I don't do it this way the items do not show up online as individual candle sayings and the inventory isn't updated correctly. Am I doing this right? I have always felt that I am not using the retail system correctly. Thank you for your help.

Re: How would you set up items with different sayings

Kassi_ — Mon, 05 Oct 2020 19:26:32 GMT

Hey there, @bbutler222 -

Welcome back to the Community and thank you for your post.

I wanted to ask a couple of questions to make sure I understand what you're looking for.

Do you want these candles as a variation or their own separate items? Whenever you make changes to your items, are you making those in your Dashboard or in the Online Store?

I will keep an eye out for your reply👀.

Re: How would you set up items with different sayings

bbutler222 — Tue, 06 Oct 2020 12:47:47 GMT

Hi Kassi and thank you for responding! I think that is why I'm a little confused. If I set them up as variations, which the list would be long since I have 20 or so candles, would I be able to delete that variation if I chose not to carry the candle "saying" any more. Which does happen often. And if I delete it would I still have the reporting on the deleted candles. This does apply to many other items I carry like kids goggles that have different styles.

In this case having so many candles would you suggest I set them up separately or use the variation/option set? Right now I'm trying to clean up what I did when I first started adding my retail items. I guess I never thought that adding as an option/variation was correct but adding each one separately seemed time consuming. Also on the online store would it look better if I enter each individual item separately?

I typically will add all my items from my dashboard. I do make changes in my online store but from what I understood either way the changes are made across the board.

Any help you can give to clarify any of this would be so appreciated.

Re: How would you set up items with different sayings

Kassi_ — Tue, 06 Oct 2020 16:37:16 GMT

@bbutler222 -

Honestly, I would recommend creating them as items. It would be easier to manage because you can set them as hidden in your Online Store. In your Dashboard - you could create a Candle Category too. This would help with the organization.

If you add them as variations, they would have to be deleted under the item.

Re: How would you set up items with different sayings

bbutler222 — Tue, 06 Oct 2020 17:04:30 GMT

Thank you Kassi! That makes so much more sense. Thank you!!!

Re: How would you set up items with different sayings

Kassi_ — Tue, 06 Oct 2020 17:06:19 GMT

You're welcome, @bbutler222! Happy to help!