thread Re: Can't scroll on customer page of dashboard in Orders, Menu Items, Catalog & Fulfilment

Can't scroll on customer page of dashboard

SmartyPantsJane — Sat, 20 Sep 2025 12:19:58 GMT

Hey IT guys ... after a recent update, I can no longer scroll down the customer page in the dashboard. I've been waiting to see if it fixed itself, but no luck! Can you fix that, please?

Thanks! 🙂

Example: Go to "Customers," then search for a customer name or phone number ... there is no scroll bar! I have to zoom the page way out to be able to find and choose from any choices that come up.

Re: Can't scroll on customer page of dashboard

JustinC — Sat, 10 Oct 2020 17:59:40 GMT

Hmm, I tested this also on my demo account, I see what you're talking about but when I use the touch pad on my laptop to scroll, the bar appears to the right of my customer list.

Are you using the touchpad on a laptop or a physical mouse? If the latter, can you try scrolling using the the wheel btw the left and right clicker.

@SmartyPantsJane

Re: Can't scroll on customer page of dashboard

SmartyPantsJane — Sun, 11 Oct 2020 21:52:19 GMT

I'm using a laptop touchpad. However, it does seem to be fixed now. Thank you!

Re: Can't scroll on customer page of dashboard

isabelle — Mon, 12 Oct 2020 16:13:03 GMT

Thanks for following up @SmartyPantsJane! 🌟