Feedback vs online available reviews

seaside — Sat, 20 Sep 2025 12:13:43 GMT

I will preface this by saying we own a very small specialty store, pride ourselves in customer service and unique offerings. We hear daily by our customers how they love shopping here and getting feedback is great for us to know what we are doing that they love and discover any issues. I think sometimes customers may feel like they are giving us an online review that goes beyond our square app. where if they were so pleased with our shop, service, time ect. they would have gone to review it somewhere that shows on searches. What are other retailers doing to help get happy customers to review on sites that show and help rank.

Re: Feedback vs online available reviews

Valentina — Tue, 20 Oct 2020 19:53:12 GMT

I want to dig in here and make sure I understand what you're asking, @seaside!

It sounds like you're looking for inspiration for ways to prompt your customers to review your business outside of your own website - such as Google or Yelp, correct?

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Feedback vs online available reviews

Re: Feedback vs online available reviews