thread Re: Self Serve Rate in Orders, Menu Items, Catalog & Fulfilment

Self Serve Rate

ERBC — Sat, 20 Sep 2025 12:13:15 GMT

Does anyone know of the Self Serve Order charges the normal square rate or does it charge the 2.9% + .30 per transaction. Because you cant have open tickets with the Self Serve option this means every order a table puts in gets whacked with the higher fee.

Re: Self Serve Rate

ashc — Wed, 21 Oct 2020 11:45:35 GMT

Hey @ERBC,

This Support Center page goes over the rate for QR code/self-serve payment processing.

It's 2.9% + 30c.

Re: Self Serve Rate

ERBC — Wed, 21 Oct 2020 13:36:28 GMT

Yeah, So because square doesn't allow open tickets every single beer or drink ordered at our brewery gets whacked with that fee Instead of having the entire check hit with it. If we are using it for in house sales I don't see why we cant apply the regular rate to transactions. Or at least make it so all the orders of a party can take place on one ticket so we don't pay the +.30 on every beer we sell. Something tells me its by design.