thread Email forwarding feature in Orders, Menu Items, Catalog & Fulfilment

How can I set up online email notifications so that they go to a different email address?

SCL602 — Sat, 20 Sep 2025 12:11:29 GMT

The title of this post has been edited from the original: Order Confirmation Emails to Business

The email address associated with my square account is an administrative account. How can I set it up that when a customer makes an online purchase I receive a notification on my own email address?

Re: Order Confirmation Emails to Business

ashc — Sun, 25 Oct 2020 12:14:52 GMT

Hey @SCL602 and welcome to the Community.

There isn't a way to have these emails sent to a separate email address not associated with the account or set up a secondary email at this time.

Re: Order Confirmation Emails to Business

pessosices — Mon, 26 Oct 2020 15:00:35 GMT

Hey @SCL602

What I did was set up an Email Forwarding Filter though my email provider to forward only Online Order Confirmation emails to a separate email address. This is done not through square, but through the email account.

Email forwarding feature

uniquesentiment — Fri, 23 Apr 2021 16:24:23 GMT

Does Weebly/square offer a e-mail forwarding feature? Thanks

Re: Email forwarding feature

nika — Sat, 24 Apr 2021 20:49:52 GMT

Hi @uniquesentiment! We don't have a feature built out but Pesso gives a workaround here.