https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/786161#M794 <P>Escalating now&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/308043">@JTPets</a>&nbsp;</P> Tue, 25 Mar 2025 13:16:39 GMT Summer2024 2025-03-25T13:16:39Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/785704#M792 <P class=""><STRONG>Bug in Square Retail Search - Skip Details Setting Not Respected<BR /><BR /></STRONG></P><P class="">I’ve been experiencing issues with staff making errors when using search on Square POS. Yesterday, I exported my catalog and ensured that all items had the <STRONG>Skip Details</STRONG> setting set to <STRONG>false</STRONG>. However, today I logged into the POS and searched for an item, and it still auto-adds the variation, completely disregarding the setting in the item details.<BR /><BR /></P><P class="">This issue occurs when using <STRONG>Square POS</STRONG> with a <STRONG>retail profile</STRONG>. If you use the search function, it auto-adds the item variation. In contrast, using the category navigation correctly respects the setting.<BR /><BR /></P><P class="">I will provide video evidence as needed, but this issue needs to be addressed.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-03-23 094918.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/50243i18EB2E2A4949330F/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-03-23 094918.png" alt="Screenshot 2025-03-23 094918.png" /></span></P> Sat, 20 Sep 2025 09:43:14 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/785704#M792 JTPets 2025-09-20T09:43:14Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/785705#M793 <P><div class="lia-vid-container video-embed-center"><div id="lia-vid-6370422972112w960h540r570" class="lia-video-brightcove-player-container"><video-js data-video-id="6370422972112" data-account="6147775066001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6147775066001/default_default/index.min.js"></script><script>(function() { var wrapper = document.getElementById('lia-vid-6370422972112w960h540r570'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.videojs) { window.videojs(videoEl).ready(function() { this.on('loadedmetadata', function() { this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) { bar.setAttribute('role', 'presentation'); bar.setAttribute('aria-hidden', 'true'); }); }); }); } }})();</script><a class="video-embed-link" href="https://community.squareup.com/t5/video/gallerypage/video-id/6370422972112">(view in My Videos)</a></div></P><P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/646748">@Summer2024</a>&nbsp;</P> Sun, 23 Mar 2025 13:57:35 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/785705#M793 JTPets 2025-03-23T13:57:35Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/786161#M794 <P>Escalating now&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/308043">@JTPets</a>&nbsp;</P> Tue, 25 Mar 2025 13:16:39 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/786161#M794 Summer2024 2025-03-25T13:16:39Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/786166#M795 <P>Filing a ticket here&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/308043">@JTPets</a>&nbsp;</P> Tue, 25 Mar 2025 13:40:13 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/786166#M795 Summer2024 2025-03-25T13:40:13Z https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/786315#M796 <P>Thank you!</P> Tue, 25 Mar 2025 19:33:39 GMT https://community.squareup.com/t5/Orders-Menu-Items-Catalog/Bug-in-Square-Retail-Search-Skip-Details-Setting-Not-Respected/m-p/786315#M796 JTPets 2025-03-25T19:33:39Z